Silk Path Boutique Hanoi

There was good communication with the hotel to arrange transfers from the airport, and the check-in process was straightforward. The rooms were good, and bigger than we expected. The building itself is typical of the type, long and narrow, and as a result the rooms are rectangular, rather than square, but that doesn't take away from them. The location was excellent - easy walking distance from the French quarter and the old quarter. We were delighted to be right next to the lake, and in the heart of Hanoi.

We arrived close to midnight on a weekend and because the streets around the nearby lake were closed for pedestrian use our car could not deliver us to the door of the hotel. No problem - our driver rang the night manager who appeared and carried our luggage to the hotel while we followed. The room we had booked had a large window and balcony - it was quiet and we looked over the roof of the front part of the hotel towards the lake - perfect! The staff were lovely, and the hotel spotless. We were able to change Australian dollars at a good exchange rate so we could get out and about the next morning without having to find an ATM. The hotel and staff were beautifully presented - I particularly loved the marble decoration on the lift floor - that’s attention to detail! The restaurant and cocktail bar on the roof have just reopened after some time. The view is lovely and the food and cocktails are good if you don’t feel like venturing out after a long flight or busy day. The service is enthusiastic and working towards being polished

We had an amazing stay at this hotel! The staff was incredibly helpful and friendly, always going the extra mile to ensure we had everything we needed. A special shoutout to Ms Ngan Kieu, Mr Linh Nguyen & Mr Trong Nguyen for their outstanding service—it truly made our experience memorable. The hotel's prime location is another big plus, making it easy to explore the surrounding area. Highly recommend this hotel for anyone looking for top-notch service and a convenient location.

The location is convenient. There is a lake just in front of the hotel, with lots of food options in the neighbourhood. Walking distance to Old Quarter markets and train street. It becomes a pedestrian zone Fri-Sun, so there is no traffic noise. Breakfast was good! Staff are friendly and helpful with food recommendations and with transport.

Great location on the lake. Comfy beds and we felt safe arriving at this hotel late at night. In general, the service was good and the hotel exchanged money at a reasonable rate. Most people staying here seemed to be over 50+ so definitely not a party hotel / location.