Silk Path Boutique Hanoi

I have travelled widely and worked in hospitality for over 30 years, and I can honestly say the staff at the Silk Path Boutique Hotel are among the very best I have ever encountered. Their professionalism, warmth, and genuine care left a lasting impression on me. I had the pleasure of meeting the hotel manager, a truly lovely lady, who thoughtfully arranged for one of her wonderful breakfast managers to prepare us a traditional Vietnamese coffee during breakfast – it was absolutely delicious. Every member of the breakfast team was attentive and welcoming, making mornings a real delight. The reception staff were equally outstanding, going out of their way to assist me with arranging extra luggage for my Air China flight. Their patience and willingness to help made the process completely stress-free. Our hotel room itself was spectacular – beautifully designed, spotlessly clean, and extremely comfortable, making our stay all the more memorable. From start to finish, the entire team exemplified what true hospitality should be. I would be proud to have worked alongside such excellent staff during my career. The Silk Path Boutique Hotel is not just a beautiful place to stay in Hanoi – it is made exceptional by the people who work there.

The best location adjacent the lake and apart of walking street Friday-Sunday. Just on the fringe of Old Quarter but amongst it within a few hundred metres. Close access to great international boutique shops if you need that sort of a hit also. Coffee shop right next door. I won't stay anywhere else but Silk Path ever again. Tremendous value and staff. Particular high marks to Nam and Thuy who were of fantastic help for information on locations and great local food destinations.

There was good communication with the hotel to arrange transfers from the airport, and the check-in process was straightforward. The rooms were good, and bigger than we expected. The building itself is typical of the type, long and narrow, and as a result the rooms are rectangular, rather than square, but that doesn't take away from them. The location was excellent - easy walking distance from the French quarter and the old quarter. We were delighted to be right next to the lake, and in the heart of Hanoi.

We arrived close to midnight on a weekend and because the streets around the nearby lake were closed for pedestrian use our car could not deliver us to the door of the hotel. No problem - our driver rang the night manager who appeared and carried our luggage to the hotel while we followed. The room we had booked had a large window and balcony - it was quiet and we looked over the roof of the front part of the hotel towards the lake - perfect! The staff were lovely, and the hotel spotless. We were able to change Australian dollars at a good exchange rate so we could get out and about the next morning without having to find an ATM. The hotel and staff were beautifully presented - I particularly loved the marble decoration on the lift floor - that’s attention to detail! The restaurant and cocktail bar on the roof have just reopened after some time. The view is lovely and the food and cocktails are good if you don’t feel like venturing out after a long flight or busy day. The service is enthusiastic and working towards being polished

All of the staff were incredibly friendly and helpful with advice on things to do and places to eat The location is absolutely perfect, on the edge of the french quarter, old quarter and right on the lake. Quiet but 5min walk to the Old Quarter Room was comfortable, very clean and so quiet for such a city centre location Breakfast was tasty and good variety of options The hotel has a rooftop bar with a discount for guests The doorman organised a taxi to the airport when leaving for the same price as a grab taxi